Breakdowns, inspections and on site repairs
EWP breakdown and field service.
Breakdowns 24/7 across Perth, with regional WA by arrangement. We aim to fix every breakdown in the field wherever possible, even if that means leaving site to collect a part and coming straight back.
Aerial Platform Solutions provides breakdown support and on site repairs for elevating work platforms across Perth, 24 hours a day, with regional Western Australia by arrangement. Call 0487 244 440 and you speak to our team. On the first call we tell you whether we can be there and give you an ETA, and we fix most machines on site.
Machine down?
Breakdown support that answers the phone.
Breakdowns 24/7. After hours work is by arrangement.
Call 0487 244 440- You speak to a team member, not a call centre.
- We treat breakdowns as a priority.
- On the first call we tell you whether we can be there, and give you an ETA.
- We keep you updated through the repair.
What field service covers
On site, properly equipped.
A service vehicle is no use if the technician arrives to guess. We get the machine information first, then bring the right tools and information to site.
- Breakdown diagnosis and fault codes
- Mechanical, hydraulic and electrical repairs
- 90 day and annual inspections on site
- Manufacturer software and technical information
- A recovery plan when the machine cannot be repaired on site
How a breakdown call runs
From the first call to back at work.
The first call
Make, model, serial, location, access and the fault. We tell you whether we can be there and give you an ETA.
On the way
We match the technician, tools and information to the machine and the job, and keep you updated.
Fix or recover
We fix it on site where we can. If it needs the workshop, we stop wasting field time and give you the plan.
Common questions
Breakdown questions.
Do you cover breakdowns after hours?
Yes. We cover breakdowns 24/7. After hours work is by arrangement and charged at after hours rates.
Do you fix breakdowns on site?
Wherever possible. We aim to fix every breakdown in the field, even if that means leaving site to collect a part and coming back to finish the job.
How far will you travel?
Perth metro is our core field area. Regional breakdowns, inspections and project work are available by arrangement.
What should I have ready when I call?
The machine make, model and serial number, where it is and how to get to it, and what it is doing or any fault codes.
Machine down
Breakdown support
For the fastest response call 0487 244 440. If you would rather send the details first, use this form and we will call you back.
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EWP inspections, servicing, repairs and breakdown support from our Darch workshop and service vehicles, across Perth and regional Western Australia.
EWPA member. Skyjack WA dealer and service agent. Genie and Sinoboom service provider.
Contact
31 Furniss Road
Darch WA 6065
Monday to Thursday 7.00am to 4.00pm
Friday 7.00am to 2.00pm
Breakdowns 24/7, after hours by arrangement